Litigation and Dispute Resolution
Representing clients before judicial and quasi-judicial authorities in commercial, civil, employment and criminal matters.
Learn moreService 04
Arbitration and Mediation
Managing disputes efficiently through arbitration and mediation, with settlement strategies that consider time, cost and reputation.
About the service
Assessing the matter before choosing a course of action
Alternative dispute resolution may offer a route other than litigation, depending on the agreement and nature of the dispute. We review the arbitration clause or suitability of mediation and identify what is needed to manage the matter within the agreed framework.
When might you need this service?
Initial situations that help identify the relevant area
- An arbitration clause in the disputed contract.
- Considering mediation or structured settlement.
- Starting arbitration or receiving a related application.
- Drafting a dispute-resolution clause for a contract.
Scope of work
What may the service include?
- 01
Reviewing arbitration clauses and dispute-resolution agreements.
- 02
Assessing facts and documents and developing a dispute management approach.
- 03
Preparing submissions and applications within the representation scope.
- 04
Participating in mediation or negotiation where agreed.
The final scope is defined after reviewing the request and documents and agreeing with the client. It may differ from the general items above.
Service process
A clear path from request to follow-up
- 01
Understand the request
Listen to the facts and identify the objective and initial information needed for assessment.
- 02
Assess the matter
Review relevant documents and laws and identify issues requiring attention.
- 03
Define the approach
Present the assessment, alternatives and proposed scope before proceeding.
- 04
Implementation and follow-up
Carry out the agreed service scope, follow up on procedures and communicate developments.
Initial documents
What helps us begin the assessment?
- The contract containing the dispute-resolution clause.
- Notices, claims and correspondence.
- Documents supporting the facts and amount in dispute.
- Applications or decisions already made in the proceedings, if any.
Important notice
This is an initial, non-exhaustive list. Do not send sensitive documents before agreeing on a delivery method and scope of service. Submitting a request does not create a lawyer–client relationship until the engagement is accepted and the agreement finalised.
Frequently asked questions
Initial answers about Arbitration and Mediation
Is arbitration suitable for every dispute?
This depends on a valid arbitration agreement, the nature of the dispute and surrounding circumstances. These factors are reviewed before assessing whether this route is available.
Service information or preparation guidance, not a legal provision or an official requirements list.
What is the difference between arbitration and mediation?
Arbitration generally ends with a decision by an arbitrator or tribunal. Mediation helps the parties reach an agreed settlement without the mediator imposing a decision.
Service information or preparation guidance, not a legal provision or an official requirements list.
What should I bring for an arbitration-clause review?
Prepare the signed contract, addenda, referenced documents, exchanged claims and notices. Record whether the dispute has begun and whether proceedings have started elsewhere, without assuming the clause alone determines whether arbitration is available.
Service information or preparation guidance, not a legal provision or an official requirements list.
Must an arbitration agreement be written?
Article 9 requires a written arbitration agreement and explains how writing may be satisfied. If made after a dispute arises, the agreement must specify the matters covered under the same article. The documents are reviewed to assess how these rules apply to the particular agreement.
Official source: Arbitration Law — Article 9 · Checked: 5 September 2026
The information here is general and is not legal advice for a specific matter.
Request this service
Start by sharing an initial summary
The service scope and requirements will be determined after reviewing the initial information.